WC77 Privacy Policy — Your Data, Handled Honestly

01 Introduction

This Privacy Policy explains how WC77 collects, processes, stores and protects the personal information of players who use the WC77 platform at wc77.fun. It applies to all users — whether you're just browsing, creating an account for the first time, or are an existing player making a deposit or claiming a bonus.

WC77 is committed to handling your personal data with care and transparency. We understand that Pakistan players want confidence that their information is managed responsibly, especially when it comes to financial transactions involving PKR via JazzCash, Easypaisa, Raast and bank transfers. This policy reflects that commitment in practical terms.

By using WC77, you agree to the terms set out in this Privacy Policy. If you do not agree, please do not use the platform. This policy should be read alongside our Terms and Conditions.

02 Information We Collect

WC77 collects personal information in two main ways — information you provide directly, and information that is generated automatically when you use the platform.

Information you provide directly:

• Registration details: Full name, date of birth, phone number and email address (if provided)
• Identity verification: CNIC or equivalent government-issued identification document, submitted when your account is being verified before a withdrawal
• Payment information: Details of the payment methods you use for deposits and withdrawals, including JazzCash account numbers, Easypaisa details, Raast IDs or bank account information
• Communication records: Messages sent to WC77 support via live chat or email, including the content of your query and any attachments submitted
• Responsible gaming requests: If you set deposit limits, request self-exclusion or submit any responsible gaming-related request, that information is recorded and linked to your account

Information collected automatically:

• Device type, operating system and browser information
• IP address and approximate location
• Pages visited on WC77, time spent on those pages and navigation patterns
• Game play history — which games were played, wager amounts, session durations and outcomes
• Login timestamps and account activity logs
• Cookie data and session identifiers (see the Cookies section for more detail)

03 How We Use Your Data

Every piece of information WC77 collects has a specific, legitimate purpose. The table below summarises the main uses:

WC77 does not use your personal data to make automated decisions that significantly affect you without human oversight. If there is ever a decision affecting your account that relies heavily on automated processing — such as a fraud flag — you have the right to request a manual review by contacting support.

04 Payment Data

Because WC77 handles real-money transactions in PKR, payment data requires particular care and we treat it accordingly. Here is how it works in practice:

• Payment method details — including JazzCash numbers, Easypaisa IDs, Raast identifiers and bank account information — are stored in encrypted form and are never held in plain text
• Full card numbers are never stored by WC77 — card transactions are tokenised by our payment processing partners
• Payment data is only used for processing your deposits and withdrawals, and for verifying that withdrawal requests match the payment methods used for deposits on the same account
• WC77 does not share your payment details with any third party except the payment processor handling your specific transaction

05 Sharing Your Information

WC77 does not sell, rent or trade your personal information. We share your data only in the following specific and necessary circumstances:

• Payment processors: JazzCash, Easypaisa, Raast, banks and card processing partners receive the payment details needed to complete your deposit or withdrawal transaction
• Identity verification services: If required for KYC compliance, your name, date of birth and CNIC details may be shared with a third-party identity verification provider to confirm your identity before withdrawals
• Game providers: When you play a game on WC77, the game provider's software receives your account session data and gameplay inputs. Game providers do not receive your payment details or CNIC
• Fraud prevention services: Device data and IP information may be shared with anti-fraud and security partners to detect and prevent account abuse, multi-accounting or money laundering
• Legal obligations: If required by applicable law or a valid legal process, WC77 may disclose personal information to the relevant authorities. We will not share more than is legally required in such situations

All third parties with whom WC77 shares data are contractually required to handle that data securely and only for the stated purpose. They are not permitted to use your data for their own marketing or to share it further.

06 Cookies and Tracking

WC77 uses cookies — small text files placed on your device — to make the platform work properly and to understand how it is being used. Here is a breakdown of the cookie types used:

• Essential cookies: These are required for the platform to function. They keep your session active, remember that you are logged in and ensure secure navigation between pages. You cannot opt out of essential cookies while using WC77
• Preference cookies: These remember your settings — such as language preferences or display options — so you don't have to reset them every time you visit
• Analytics cookies: WC77 uses anonymised analytics data to understand how players navigate the platform, which pages are visited most and where technical issues occur. This helps us improve the user experience. Analytics data is aggregated and not linked to your identity
• Security cookies: These help detect suspicious activity, such as automated login attempts or unusual session behaviour, and are used alongside our fraud prevention systems

WC77 does not use advertising or tracking cookies that follow you across external websites. You can manage or delete cookies through your browser settings, but note that disabling essential cookies will prevent WC77 from functioning correctly.

07 Data Retention

WC77 retains your personal data for as long as your account is active and for a reasonable period thereafter. The specific retention periods depend on the type of data:

• Account data (name, DOB, contact details): Retained for the lifetime of your account plus a period of up to 5 years after account closure, for compliance and dispute resolution purposes
• Transaction records (deposit and withdrawal history): Retained for up to 7 years to meet standard financial record-keeping requirements
• Identity verification documents (CNIC copies): Retained for the period required by applicable KYC obligations, typically up to 5 years after the last transaction
• Support communications: Retained for up to 3 years after the date of the interaction
• Game play logs: Retained for up to 2 years, used for account statements and dispute resolution

When data reaches the end of its retention period, it is securely deleted or anonymised so that it can no longer be linked to you as an individual.

08 Your Rights

WC77 respects your rights over your own personal data. As a WC77 player, you have the following rights:

• Right to Access — You can request a copy of the personal data WC77 holds about you at any time. We will respond within a reasonable timeframe.
• Right to Correction — If any information we hold about you is inaccurate or out of date, you can ask us to correct it. Some data — such as your date of birth — may require identity confirmation before it is changed.
• Right to Deletion — You can request that WC77 deletes your personal data. Note that we may not be able to delete all data immediately if there are ongoing legal or financial obligations that require us to retain certain records.
• Right to Restrict Processing — You can ask WC77 to limit how your data is used in certain circumstances, for example if you dispute the accuracy of the data we hold.
• Right to Data Portability — You can request a copy of your account data in a structured, commonly used format so that you can transfer it elsewhere if you wish.
• Right to Object — You can object to specific uses of your data, particularly where processing is based on legitimate interests rather than legal obligation.

To exercise any of these rights, contact WC77 support via live chat or email. We will acknowledge your request promptly and provide a full response within 30 days. In complex cases, we may need to verify your identity before actioning a data request.

09 Children's Privacy

WC77 is strictly an 18+ platform. We do not knowingly collect, store or process personal data belonging to individuals under the age of 18. If a minor has created an account using false information, we ask parents and guardians to contact WC77 support immediately.

Upon confirmation that an account belongs to a minor, WC77 will:

• Immediately suspend the account
• Void any bonuses and game activity associated with the account
• Delete all personal data linked to the account as promptly as legally possible
• Return any real-money deposits made, minus any amounts already withdrawn, to the payment method used

WC77 also recommends that parents use parental control software to prevent minors from accessing online gaming platforms. If you are concerned about a young person's access to gaming content, please visit our Responsible Gaming page for guidance and tools.

10 Security Measures

WC77 implements multiple layers of technical and organisational security to protect your personal data from unauthorised access, alteration or disclosure:

• Encryption: All data transmitted between your device and WC77 servers is encrypted using TLS (Transport Layer Security). Sensitive stored data, including payment details, is encrypted at rest
• Access controls: Personal data is accessible only to WC77 staff who require it for their specific role. Access is logged and regularly reviewed
• Fraud monitoring: Automated systems continuously monitor account activity for signs of unauthorised access, unusual transaction patterns or suspicious login behaviour
• Secure payment channels: All PKR transactions through JazzCash, Easypaisa, Raast and bank transfers are processed via secure, encrypted payment gateways
• Regular reviews: WC77's security practices are reviewed regularly and updated in line with current best practices for online gaming platforms

Despite these measures, no system is completely immune to risk. If you suspect that your WC77 account has been accessed without your permission, change your password immediately and contact support. We will investigate and take appropriate action as quickly as possible.

11 Changes to This Policy

WC77 may update this Privacy Policy from time to time to reflect changes in how we operate the platform, improvements in our data handling practices, or changes in applicable requirements. When we make updates, the revised policy will be published on this page with a new "Last Updated" date.

For significant changes that affect how your data is used, WC77 will make reasonable efforts to notify active players via an in-platform message or email. However, we recommend reviewing this page periodically — particularly before making a new deposit or using a feature you haven't used before.

Continued use of WC77 after a policy update has been published constitutes your acceptance of the revised terms. If you disagree with any changes, contact support to discuss your options including account closure.

12 Contact Us

If you have any questions about this Privacy Policy, want to exercise your data rights, or have a concern about how WC77 has handled your personal information, please get in touch with our support team:

• Live Chat: Available 24/7 from your WC77 account dashboard — the fastest way to get a response
• Email: [email protected] (plain text only — not a clickable link)

For data access or deletion requests, please include your registered phone number or username so we can locate your account quickly. We aim to acknowledge all privacy-related queries within 24 hours and provide a complete response within 30 days.

For concerns related to responsible gaming or self-exclusion, please visit the Responsible Gaming page or contact support directly — these are treated as priority queries.